Privacy Policy

Updated on: August 1, 2025

This privacy policy outlines the practices regarding the collection, use, and protection of personal information collected on the website lagrandeforetreserve.ca. By submitting your personal data via our site, you consent to its use in accordance with this policy.

1. Data Protection Officer

The person responsible for data protection is Michel Voyer, Representative at La Grande Forêt. You can contact them at [email protected] or at the following address:
[Physical address to come]
Phone: (819) 425-0801

2. Collection of Personal Information

We collect only the personal information that you voluntarily provide to us via our contact forms, newsletter sign-ups, or when submitting requests. The information collected may include your name, email address, phone number, and any other necessary information to process your request.

3. Use of Data

The information we collect is used solely to respond to your requests (e.g., to contact you in response to a submitted form) and to provide you with information about our services, if you have consented to receive such information.

Marketing Use: With your consent, we may send you information about our services or inform you of important changes to this privacy policy.
For any marketing communications, you have the option to unsubscribe at any time by clicking the “unsubscribe” link in our emails.

4. Sharing Data with Third Parties

We do not sell or rent your personal information to third parties. However, to fulfill your requests, we may share your data with third-party service providers (e.g., delivery services, payment systems) only to the extent necessary to perform the requested services.

International Data Transfers: If data is transferred outside of Quebec or Canada, we ensure that adequate protections are in place, in compliance with the Loi 25 or the GDPR. This includes contractual agreements with third parties to guarantee the confidentiality of information.

5. Cookies

We use cookies to enhance your experience on our site and track visits to better understand your needs. Cookies help us, for example, remember your preferences or improve the performance of our site via Google Analytics.

Prior Consent for Cookies: No data is collected by non-essential cookies before you provide explicit consent. Upon your arrival on our site, a cookie consent banner will appear to allow you to manage your preferences (accept, refuse, or customize cookies).

You can also disable cookies through your browser settings at any time, but this may affect certain site functionalities.

Cookies Used:

Necessary Cookies: These cookies are essential for enabling basic site functions, such as managing the shopping cart or logging into your account.

Analytical Cookies: Used to collect information about how visitors use our site (Google Analytics).

Advertising Cookies: Used to personalize ads you see online, including via Google AdWords. You can refuse these cookies via the Google Ads Preferences Manager.

6. Data Security

We have implemented technical and administrative measures to protect your personal data against unauthorized access, loss, or alteration. We use encryption protocols (SSL/TLS) for transmitting sensitive data. Only employees who need the information to perform specific tasks have access to it.

7. User Rights

In accordance with Loi 25 and the GDPR, you have the following rights regarding your personal data:

Right of Access: You may request to know what information we hold about you.

Right of Rectification: You may request the correction of inaccurate or incomplete data.

Right to Erasure: You may request the deletion of your personal data, under certain circumstances.

Right to Data Portability: You may request a copy of your personal data in a structured and readable format.

Right to Object: You may object to the use of your data for direct marketing purposes.

To exercise these rights, please contact us at the email address provided above. We will respond to your request within 30 days.

8. Data Retention

The personal information we collect is retained only for as long as necessary to fulfill your requests or to comply with our legal obligations (e.g., for tax purposes). Data will be deleted or anonymized once the purpose for which it was collected has been achieved.

9. Changes to the Privacy Policy

This privacy policy may be modified from time to time. All updates will be posted on this page. Please check regularly for any changes. The date of the last update is shown at the bottom of this page.

10. Links to Other Sites

Our site contains links to other sites. We are not responsible for the privacy practices of these sites. We encourage users to be aware when they leave our site and to read the privacy policies of any other site that collects personally identifiable information.

11. Contact Us

If you have any questions about this privacy policy or the management of your personal data, please contact us at the following address:
Email: [email protected]
Phone: (819) 425-0801